Privacy Policy

At thiphroxaphan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our custom accessory services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Dutch Implementation Act (Uitvoeringswet Algemene verordening gegevensbescherming, UAVG).

Data Controller

The data controller responsible for your personal data is Thiphroxaphan, established at Sarphatipark 6, 1072 PA Amsterdam, Netherlands.

Legal Basis for Processing

We process your data only where we have a legal basis:

• Contract: processing necessary to perform our contract with you (orders, delivery, customer service)
• Consent: where you have given consent (e.g. marketing, non-essential cookies)
• Legal obligation: e.g. tax and accounting records
• Legitimate interests: improving our website and services, security, in a way that does not override your rights

Information We Collect

We collect information that you voluntarily provide to us when you inquire about our custom scarves, jewelry, or other accessories, including:

• Name and contact information (email address, phone number)
• Shipping and billing addresses for accessory orders
• Design preferences and specifications for custom pieces
• Communication history regarding your accessory commissions
• Payment information processed securely through third-party providers

How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom accessory orders
• Communicate with you about your designs, consultations, and commissions
• Send you updates about your order status and delivery
• Respond to your inquiries about our scarves, jewelry, and services
• Improve our website and accessory offerings
• Comply with legal obligations related to our business

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers to deliver your custom accessories
• Payment processors to complete transactions securely
• Service providers who assist in operating our website
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL technology.

Your Rights

Under the GDPR and Dutch data protection law (UAVG), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing of your data
• Request data portability where applicable
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens (AP), Postbus 93374, 2509 AJ Den Haag, Netherlands; autoriteitpersoonsgegevens.nl.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for seven years for accounting purposes in accordance with Dutch fiscal law.

International Transfers

Your data is processed within the European Economic Area (EEA). If we ever use service providers outside the EEA, we will ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) are in place as required by the GDPR.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Thiphroxaphan
Sarphatipark 6, 1072 PA Amsterdam, Netherlands
Email: inquiry@thiphroxaphan.world
Phone: +31 20 673 4587

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.